Cookies on ToeHaven

We use cookies the cart and checkout need to work, and - only if you agree - cookies that measure traffic and ads. You choose. See our Cookie Policy.

Skip to content

Free shipping Summer savings - free US shipping on every order

Privacy Policy

This policy explains what personal data ToeHaven collects, why, and the choices you have. Short version: we collect only what we need to fulfil your order and support you, and we never sell your data.

What we collect

  • Order details: name, shipping address, email, phone (optional), and the items you buy - needed to fulfil and deliver your order.
  • Payment: handled entirely by our payment processors (e.g. Stripe, PayPal). We never receive or store your full card number.
  • Support messages: emails you send us, kept so we can resolve your issue and honor the guarantee.
  • Newsletter: your email, only if you opt in. Unsubscribe with one click anytime.
  • Site analytics & advertising: standard cookie-based analytics and ad-measurement data (e.g. pages visited, referral source). Where required, this is collected only with your consent.

We do not ask for, or intentionally collect, any health or medical information.

Why we process it (legal bases)

Fulfilling your order and guarantee (contract); answering support requests (legitimate interest); marketing emails (consent); tax and accounting records (legal obligation).

Who we share it with

Only service providers needed to run the store: payment processors, our hosting provider, email service, shipping and fulfilment partners (who receive your name and address to deliver your order), and analytics/advertising platforms. Each receives only what it needs.

International transfers

We are based in Lithuania (EU) and serve customers in the US and elsewhere; data may be processed in both regions under appropriate safeguards.

Retention

Order records are kept as long as tax law requires (generally up to 10 years). Newsletter data is kept until you unsubscribe. Support emails are kept up to 2 years.

Your rights

You can request a copy, correction, or deletion of your personal data, object to processing, or withdraw consent at any time: email support@toehaven.com. EU residents may also complain to a data-protection authority; California residents have equivalent rights under the CCPA, including the right to know and delete. We do not sell personal information.

Cookies

We use essential cookies for the cart and checkout, plus optional analytics/advertising cookies. You can clear or block cookies in your browser; the cart needs its essential cookies to work.